That hardware will be more reliable if you stop stabbing it all day

Knives and lasers don't mix … until they do

On Call  By the end of the working week, many a tech support worker feels like bashing the hardware with which they work. Which is why The Register each Friday offers a less aggressive outlet for any workplace frustrations that have accumulated, in the form of a fresh instalment of On Call – the reader-contributed column in which you share tech support tales.…