What to Do When You Lose a Customer
You've seen it happen in movies, soaps and to your friends, but you never thought it would happen to you. Your best customer just sent you the news. They want to see other people. Instead of boozing the night away or wallowing in self-pity (or a pint of Ben & Jerry's), do these things instead.
Stay Positive - Chances are you're pissed and hope your soon-to-be-former customer walks their dog during rush hour on the highway this evening. Either that or at least you hope they choose to watch Home Alone 3 instead of the original this weekend. No matter which way you slice it breaking up is hard to do. There's that inevitable moving-out period where you've got to be in contact with your replacements (which I can assure you isn't easy on them....since they've also been in your shoes before) and of course there is the lost money. Those emotions are fine, but do yourself a favor and stay positive. You're upset and that means you had a good run and the work meant a lot to you. Tons of businesses and people never get the opportunity to work with great customers (like you just did) or on work they actually like doing.
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Stay Positive - Chances are you're pissed and hope your soon-to-be-former customer walks their dog during rush hour on the highway this evening. Either that or at least you hope they choose to watch Home Alone 3 instead of the original this weekend. No matter which way you slice it breaking up is hard to do. There's that inevitable moving-out period where you've got to be in contact with your replacements (which I can assure you isn't easy on them....since they've also been in your shoes before) and of course there is the lost money. Those emotions are fine, but do yourself a favor and stay positive. You're upset and that means you had a good run and the work meant a lot to you. Tons of businesses and people never get the opportunity to work with great customers (like you just did) or on work they actually like doing.
More...