Helix Help

STEP ONE: Check to see what firmware your Helix Floor/Rack/LT is running: Press MENU, press Knob 6 (Global Settings), and look in the upper right corner of the main display.Firmware Version 2.20.0 OR HIGHER?—follow the GREEN steps belowFirmware Version 2.12.2 OR LOWER?—follow the BLUE steps belowUpdating a Helix Floor/Rack/LT Running 2.20.0 or HIGHER:1. Download the all new HX Edit application here (this will also install the latest version of Line 6 Updater):Mac OS X: https://line6.com/software/readeula.html?rid=7877Windows 7/8/10: https://line6.com/software/readeula.html?rid=78782. Connect Helix to your computer and launch HX Edit. From the File pull-down menu, select “Create Backup…” Follow the prompts to create a full-state backup of your Helix (Global Settings, IRs, setlists, and presets).3. Close HX Edit, open Line 6 Updater, and follow the prompts to update your Helix’s firmware. Helix will begin rebuilding presets. Wait for this process to complete.4. Close Line 6 Updater, reop...