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As befits a high-flying India: It is natural for Indians to expect that Air India will become world class again—as soon as possible!

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Air India's privatization under Tata is expected to revive its past glory. The author experienced a positive change in service aboard a new Airbus350-900. However, the airline's sarkari legacy persists. Overhauling the work ethic and fleet renewal will take time. India's rising standards demand world-class service. Air India's transformation is crucial for the nation.