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Amazon: our customers saved billions with us during this year’s holiday shopping event

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Amazon today announced that its Black Friday Week and Cyber Monday holiday shopping event—from November 21 through December 2—was its biggest ever compared to the same 12-day period ending on Cyber Monday in prior years. The deal event saw record sales and a record number of items sold.

“We know how much our customers appreciate saving money, and our customers saved billions with us during this year’s holiday shopping event,” said Doug Herrington, CEO, Worldwide Amazon Stores. “And we have many more fun and exciting ways for them to continue to save this holiday season. Whether they’re checking off their holiday lists finding new deals on toys, fashion, electronics, homewares and other products dropping every day between now and December 24, turning to Amazon for Same-Day Delivery on everyday essentials to help celebrate the holidays, or discovering ultra-low priced stocking stuffers in Amazon Haul, we want to thank our customers for choosing Amazon during this special time of year. I also want to thank our employees, vendors, and selling partners for delivering an outstanding experience time after time.”

Delivery

  • U.S. Prime members can enjoy more than 300 million items available with free Prime shipping and tens of millions of the most popular items available with free Same-Day or One-Day Delivery, which is currently available in more than 120 U.S. metro areas. This holiday season Prime members can use Amazon Day to select a designated day of the week to conveniently receive their packages – which is a great way to combine multiple orders into fewer deliveries. In 2024, customer adoption of Amazon Day has, on average, resulted in 20% fewer boxes and in lower carbon emissions compared to other Amazon delivery options. Customers will also have the added convenience of being able to choose how and where those items arrive—whether at home, work, or places you frequent with Amazon’s network of more than 25,000 package pick-up locations.
  • To provide customers with additional flexibility during the holidays, most items that are eligible for free returns and purchased between November 1 and December 31 can be returned through January 31. Apple brand products purchased between November 1 and December 31 can be returned through January 15.