2024 Forbes CIO Summit | Case Study Spotlight: Deploying Autonomous Agents to Create Business Value

In this case study, we will explore the trends through Forbes AI research and Salesforce on the ways in which AI continues to advance businesses in leveraging autonomous agents in streamlining operations, increasing efficiency, and reducing costs in various industries. Forbes' Janett Haas sits down with Salesforce EVP AI Engineering Jayesh Govindarajan to discuss findings of how today's C-Suite executives are investing in AI technologies with the expectation of seeing substantial profits within the next two years, and the potential path and strategy for measuring and quantifying the ROI of these innovative tools.