Office of the Tax Ombud progressing strategic objectives

The Office of the Tax Ombud (OTO) made progress during the 2023/24 financial year against its strategic objectives, but more still needs to be done to bolster this, the organisation highlighted during the launch of its annual report on November 6. The OTO is an independent and impartial officer that deals with taxpayers’ complaints against the South African Revenue Service (Sars).