‘I’ve never been more excited about anything’: Why Marc Benioff is all in on AI

The Salesforce CEO talks all things artificial intelligence on the latest episode of the ‘Rapid Response’ podcast.

Salesforce CEO Marc Benioff says that Microsoft has done the AI industry a “tremendous disservice” by overhyping the capabilities of products like Copilot. Benioff argues that Agentforce, Salesforce’s new fleet of AI tools, is “what AI was meant to be.” Benioff has never been more excited in his career, confident that Agentforce will deliver a transformation on par with the cloud, mobile, social revolutions of the past.