MPs express unhappiness at BSNL service, telecom firm assures of improvement in 6 months

A parliamentary committee has criticized BSNL for declining service quality and shrinking customer base, citing personal experiences. BSNL officials assured service improvements within six months by upgrading nearly one lakh towers to 4G from the existing 24,000. They emphasized the use of indigenous technology under "Aatmanirbhar Bharat" and assured easier transition from 4G to 5G.