Signet Jewellers CEO to step down

Global diamond jewellery retailer Signet Jewellers has announced that after 12 years at the company, Virginia C. Drosos is planning to retire as CEO and as a member of the board, effective 4 November 2024.

Following a thoughtful succession planning and search process, the board has appointed J.K. Symancyk to succeed Drosos as chief executive officer.

Symancyk brings over 30 years of retail industry experience across a diverse range of categories and has spent his career in large-scale organisations.

Symancyk most recently served for six years as CEO of PetSmart, Inc., overseeing a growth plan and accelerating the company’s leadership through proprietary brand development, services expansion, loyalty program creation, and digital and supply chain capabilities enhancements.

Following her retirement, Drosos will continue as an advisor through the end of the company’s fiscal year to support a smooth transition.

The company also announced that it has expanded responsibilities for Joan Hilson, chief financial, strategy and services officer.

In her new role as chief financial and operating officer, Hilson will oversee supply chain and Blue Nile and James Allen along with her current oversight of Rocksbox, finance, strategy, real estate and the Services business.

Drosos said: “It has been a true honour to serve Signet for the past twelve years as a member of the Board and the past seven as CEO. With the ongoing successful execution of our Inspiring Brilliance strategy and the path established for our next phase of growth, now is the right time for this planned leadership transition.

“I am proud of and thankful for our team and partners. Together, we have delivered strong results and transformed Signet into a purpose-inspired and modern jewellery industry leader – creating a truly connected commerce shopping experience, a strong financial platform, and a diverse, inclusive and winning culture. The company is poised to deliver a brilliant future with long-term, sustainable growth. I look forward to working with J.K., the Signet team, and the Board to ensure a smooth transition.”

Symancyk added: “I am honoured to join Signet as its next CEO and continue advancing the strategy that Gina and the team have established. Signet’s position as a leading global jewellery retailer with a diverse portfolio of renowned brands provides a competitively advantaged foundation for continued growth. I am passionate about serving customers and I recognize the emotional connection of Signet’s customers when they are making a jewellery purchase.

“One of the key attributes that drew me to Signet is its purpose-driven and agile culture and focus on putting its team members and customers first. I am focused on working with Virginia and the executive team, along with the board, through the transition and look forward to capturing the opportunities ahead.”