Boeing insists it’s fixing itself. A lot of the folks talking to investigators don’t agree | CNN Business

A visual aid displays the steps of production of the door plug that blew off from an Alaska Airlines flight in January, leaving a gaping hole in the side of a Boeing 737 Max. The National Transportation Safety Board held the first of two days of hearings into the incident on Tuesday. Washington CNN — Seven months of investigations. Nearly 10 hours of hearings. And yet neither Boeing nor the National Transportation Safety Board know how a 737 Max was delivered to Alaska Airlines without the four bolts needed to keep a door plug in place. What is known: Boeing’s procedures and training – by employees, and by safety investigators – has drawn enormous skepticism and criticism from regulators. That was on full display in the first day of a two-day hearing. The NTSB called a rare public hearing to examine the near tragedy on the January 5 Alaska Air flight in which a door plug blew out, leaving a gaping hole in the side of the plane – and in Boeing’s already battered reputation. The door plu...