Biden administration probes major airlines’ frequent-flyer programs

Transportation Secretary Pete Buttigieg wrote to the CEOs of American, Delta, Southwest, and United, asking each for a report on policies, fees, and other features of their frequent-flyer programs.

The Biden administration is examining the four largest U.S. airline frequent-flyer programs—specifically, how they devalue points that consumers have earned and frequently change the number of points or miles needed to book flights.