Infosys, Nvidia expand ties to develop GenAI-powered solutions for telcos

Infosys on Thursday said it has expanded its partnership with American chipmaker NVIDIA to develop GenAI-powered solutions for telecom operators.

The IT major has developed three generative AI solutions powered by its AI-offering Topaz, which make use of NVIDIA NIM inference microservices, NVIDIA NeMo Retriever embedding models, and NeMo Guardrails to customise and deploy generative AI telco domain-specific large-language models.

It has also used NVIDIA Riva to allow real-time transcription and translations for call centre agents, according to a regulatory filing.

"Telcos are increasingly adopting generative AI solutions to improve the productivity of their businesses with smarter networks, more efficient operations, and enhanced customer service.

"Leveraging NVIDIA's full-stack accelerated computing and AI platform, Infosys Topaz is delivering a suite of domain-specific solutions that will help telcos accelerate and streamline their adoption of generative AI," Ronnie Vasishta, Sen