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2024

Fintech outfit Klarna swaps humans for AI by not replacing departing workers

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Insists it's not cutting jobs and pays harder-to-automate people more with AI savings

Buy-now-pay-later outfit Klarna's CEO Sebastian Siemiatkowski is so thrilled with the performance of AI at his business that he's planning to shrink the human headcount by half – and predicts he won't be alone.…