Reimagining the Role of Insurance GCCs: Allstate India's Journey towards a Global Talent Center

Bangalore (Karnataka) [India], August 26: In alignment with Allstate Insurance Company's vision of helping customers protect their hopes and dreams, Allstate India has redefined the role of Insurance Global Capability Centers (GCCs). The company now not only delivers exceptional claims handling but also actively engages in critical decision-making processes, including underwriting and risk management. This transformation signifies a shift from being viewed merely as a processing center to becoming an integral part of Allstate's global operations, strategically contributing to the company's success and enhancing customer experience.