The one factor leaders overlook when they focus on KPIs to measure success

We’ve all seen instances in sports when emotions have positively and negatively impacted team performance. The same happens in business.

What do business transformation teams and sports teams have in common? They are more alike than we think. Both teams working toward a common goal and under huge pressure to deliver strong results within tight timeframes can face intense scrutiny when things go wrong, and have their success measured against a defined set of metrics. Both teams’ performance can be highly influenced by emotions.