Prompt Controls in GenAI Chatbots: 4 Main Uses and Best Practices

Summary: When following good practices, prompt controls can increase the discoverability of genAI chatbots’ features, offer inspiration, and minimize manual user input.

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Adding UI Controls to Prompting

Generative AI (genAI) chatbots, such as ChatGPT and Perplexity, rely heavily on text prompts from their users. As these interfaces continue to evolve, AI chatbot designers have started to introduce additional UI controls in addition to the simple prompt field and thus create hybrid UIs for genAI chatbots.

Definition: Prompt controls are UI components that surround the input field in an AI-chatbot interface. Their role is to expedite and supplement text input.

Prompt controls can be displayed in different formats, such as buttons, tooltips, toggles, cards, and menus.

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