CrowdStrike showed us the risks of over-automation. Will we heed the warning?

Sometimes, disruption is not innovation.

Last month’s CrowdStrike incident was preventable. Even though the company claims to have testing protocols, it still managed to release buggy software in an automated update that caused tremendous damage and inconvenience to thousands of people. There are many factors that contributed to this mistake, and some of them have to do with people, assumptions, and misapplied startup culture.