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2024

The Varieties of Agency in Human–Smart Device Relationships: The Four Agency Profiles

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At the interest of intelligent/smart devices in growing, this paper explores the concept of agency in human-smart device relationships, focusing on two key aspects:

  • User agency: The self-perceived abilities of users to operate and control their devices.
  • Device agency: The capacities that users attribute to their smart devices.

The study introduces four agency profiles that characterize different types of human-smart device relationships:

  1. Controller: High user agency, low device agency
  2. Collaborator: High user agency, high device agency
  3. Victim: Low user agency, high device agency
  4. Detached: Low user agency, low device agency

Figure below presents an intuitive idea of the research: