How to manage team members who think they know more than they do

To drive a business forward, it’s crucial management cultivates a learning culture where team members respect expertise and experience.

Ellie, a tech CEO colleague, recently called a meeting with her management team to discuss disturbing behaviors starting to arise within the company. Newer employees were not respecting the expertise of more senior team members. This was not just unproductive, but also disruptive, causing friction between teams, breaking down decision-making, and slowing progress.