McDonald's scraps AI trial after bacon added to ice cream media

The fast food giant will remove voice ordering tech from over 100 outlets by the end of July, the company has reportedly said

McDonald's is scrapping its AI drive-through trial after videos went viral of order mix-ups, including bacon being added to ice cream.

The US fast food chain has been testing a voice recognition system developed by IBM to process orders since 2021. However, reliabili