South African companies struggling to keep pace with e-commerce growth

While the cost of doing business is increasing, as companies grapple with ad hoc systems, legacy technology, skills gaps and poor infrastructure, global e-commerce companies with a “wealth of know-how” are rapidly intensifying competition. Hence, the influx of best-in-class global players into the South African market is reshaping industry dynamics, posing a challenge for local companies across the board, according to a report published by global professional services company Accenture.