Consumer Watchdog Finds Dual Pricing Violations in Bulgarian Pharmacies

The Consumer Protection Commission (CPCoo) has reported that inspections carried out in retail outlets, including brick-and-mortar and online pharmacies across Bulgaria, have revealed widespread instances of incorrect currency conversion in the dual pricing format, where product prices must be listed in both leva and euros.

According to the commission, the violations involve serious discrepancies, including unlawful rounding practices that disadvantage consumers, application of incorrect fixed exchange rates, and mismatches between the final amount in leva and its corresponding value in euros. Although the exact number of infractions was not disclosed, the regulatory authority emphasized that such irregularities have been observed nationwide.

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